Terms and Conditions
Effective Date: [Insert Date]
Welcome to Smile Cosmetics. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website, you agree to be bound by these Terms.
- About Us
Smile Cosmetics (Pty) Ltd is a South African-based cosmetics company offering eco-friendly, affordable skincare and beauty products for all skin types, with a focus on darker complexions in sun-prone regions.
Website: www.smilecosmetics.co.za
Email: [Insert support email]
- Use of the Website
You agree to:
- Be at least 18 years of age or use the site under the supervision of a parent or guardian.
- Use the site only for lawful purposes and not misuse it in any way.
- Provide accurate and up-to-date information during registration or purchase.
We reserve the right to terminate your access to the site without notice if you violate these Terms.
- Products and Orders
- All products are subject to availability and may be discontinued at any time.
- We reserve the right to refuse or cancel any order at our sole discretion.
- Prices are listed in [ZAR/USD/your currency] and are subject to change without notice.
- Once your order is placed and payment is confirmed, we will send a confirmation email and ship your items as per our shipping policy.
- Shipping and Delivery
We deliver across South Africa and selected African countries. Delivery timelines and costs will be displayed at checkout. While we aim to deliver on time, we are not responsible for delays caused by couriers or customs.
- Returns and Refunds
We accept returns of unopened, unused products within 7–14 days of delivery. Please read our Returns Policy for full details.
Refunds are issued to the original payment method upon receiving and inspecting returned products.
- Payments
All payments are securely processed via third-party payment gateways. Smile Cosmetics does not store your credit/debit card information.
Accepted payment methods include:
- Credit/Debit Cards
- EFT/Bank Transfers
- Mobile Money (where applicable)
- Intellectual Property
All website content, including text, images, logos, and designs, is the property of Smile Cosmetics and protected by copyright laws. You may not copy, reproduce, or use our content without written permission.
- Limitation of Liability
Smile Cosmetics shall not be liable for:
- Any indirect or consequential loss or damage.
- Any allergic reaction or skin sensitivity not disclosed by the user.
- Product misuse or failure to follow instructions.
Always conduct a patch test before full use and consult with a dermatologist if unsure.
- User Accounts
You may create an account for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your account credentials.
- Promotions and Discount Codes
- Discount codes are valid for a limited time and cannot be combined unless otherwise stated.
- We reserve the right to cancel or modify any promotion at any time without notice.
- Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in South African courts.
- Changes to Terms
We may update these Terms at any time. Continued use of the website after changes are posted implies your acceptance.